Welcome to Bittsstamp. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, date of birth, and other information provided during registration.
• Financial Information: Bank account details and payment card information when transactions are made on our platform.
• Usage Data: Details on how you use our site, including IP address, browser type, device information, and page visit details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To create and manage your account, including verifying your identity.
• To process payments and facilitate transactions.
• To improve our services by analyzing site usage and trends.
• To communicate with you regarding your account, transactions, or updates to our services.
• To comply with legal obligations, prevent fraud, and ensure the security of our platform.

3. Legal Basis for Processing

We process your information based on the following legal grounds under GDPR:

• Consent: When you provide explicit consent, for instance, when subscribing to marketing updates.
• Contractual Necessity: To fulfill our contract with you, such as account management and transaction processing.
• Legal Obligation: To comply with applicable laws and regulations, such as anti-money laundering (AML) laws.
• Legitimate Interests: For purposes such as improving our services and ensuring site security.

4. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

5. Sharing Your Information

We may share your information with:

• Service providers who help us with payment processing, hosting, and other services, under strict confidentiality obligations.
• Law enforcement or regulatory bodies when required by law or to protect the rights, property, and safety of Bittsstamp, our users, or others.

6. International Data Transfers

Your data may be transferred to and processed in countries outside of the UK. In such cases, we ensure appropriate safeguards are in place to protect your information, consistent with GDPR requirements.

7. Your Data Protection Rights

Under GDPR, you have rights regarding your personal data, including:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to certain conditions.
• Right to Restriction of Processing: Request to limit the processing of your personal data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests, or for direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time, where consent is the basis for processing.

8. Security of Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

9. Cookies

Our site uses cookies to enhance user experience. For more details on how we use cookies, please refer to our Cookie Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through your registered email or on our website. Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at admin@bittstamp.com.

Last Updated: September 2024